Legal & Compliance
Real limits, stated plainly, not buried in fine print. If a feature isn't here, assume the cautious answer until it is.
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Assessing whether someone can afford, or qualifies for, credit (a home loan, vehicle finance, any loan) is regulated in South Africa under the National Credit Act. Since November 2016 there is no size exemption — any party extending or assessing credit in a regulated way must be registered with the National Credit Regulator (NCR). Prospectus is not a registered credit provider.
ID documents, payslips, and bank statements are genuinely sensitive personal information, regulated under POPIA (the Protection of Personal Information Act).
South African property practitioners are regulated by the Property Practitioners Regulatory Authority (PPRA). A valid, current Fidelity Fund Certificate (FFC) is required to legally operate as one.
Agent Portal signup requires an FFC number and an explicit confirmation before subscribing — self-declared, since no public real-time verification API is available. The authoritative source to check any agent's status directly is the PPRA's own register:
Bank repossessions and sales in execution are legally required to be publicly disclosed — a court process, not private data. That's what makes surfacing them legitimate.
We do not scrape Property24, Private Property, or any other portal's listings database. Their listings are their own product — searching a court-mandated public notice is a different thing entirely from systematically extracting a competitor's proprietary catalogue, and we only ever do the former.
No fabricated data, ever — not a placeholder statistic, not a plausible-sounding estimate presented as real. If a number appears in a report, it traces to something real: an uploaded file, a live check, a cited public source, or a number you typed in yourself. Where a figure is a judgment call or a rough estimate (sentiment on a media mention, an affordability calculation), that's stated plainly, not disguised as precision.